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At snfantiques.com, we understand the anticipation of receiving your order promptly. Our dedicated team ensures that your products are typically dispatched within 7 working days of order confirmation, making every effort to get your purchase to you in the shortest time possible. Keep an eye on your inbox, as we’ll notify you once your order is on its way.
In the rare event that a product is temporarily unavailable, rest assured that our customer care team will promptly communicate the expected duration. We value your patience and will go the extra mile to source the product and dispatch it to you as soon as possible.
To enhance your shopping experience further, any shipping-related queries or updates can be directed to our customer care team at info@snfantiques.com. We are here to assist you every step of the way.
While we strive to provide you with products that meet and exceed your expectations, we acknowledge that circumstances may arise where a return becomes necessary. Our policy, however, adheres to a no return and refund guideline for all items, emphasizing the importance of making informed choices during the purchasing process.
An exception is made for products received in a damaged condition. Should you discover any damage, kindly notify us within 24 hours of receiving the product, providing supporting images of the damaged item. We appreciate your cooperation in helping us swiftly address such concerns.
To initiate a return, your item must be unused, in its original packaging, and accompanied by a receipt or proof of purchase. Please note that if 24 hours have passed since the delivery, we regretfully cannot offer a return or exchange. Our commitment is to ensure your satisfaction, and we appreciate your understanding of our return policy.
For any return-related inquiries or to report a damaged product, reach out to us at info@snfantiques.com. Your satisfaction is our priority, and we are here to assist you in any way we can.